One of the unique features of Roompact’s software is the ability to send residents “Microsurveys.” Microsurveys are short, one-question polls of your residents. These surveys can be sent via email or text message. They can be sent to the entire resident population or to specific buildings. And they can include a question that is open-ended, multiple choice, likert scale, or a sentiment scale responses.
Because of the nature of Microsurveys they are best suited to simple pulse-check type questions. As an added benefit, the answers are often returned very quickly (usually within 24-48 hours if sent via text message) and average response rates are in the 30-40% range. This also makes them ideal for when you need to collect information quickly.
Want to see examples of what others have used Microsurveys for
Check out these sample questions.
Remember to allow at least a week between Microsurveys to allow responses to be collected and attributed correctly. Also remember that Roompact text messaging features are not “enterprise-level” like campus alert systems and therefore should not be relied upon for situations requiring immediate messaging and response.
Checking In At The Beginning Of A Term Questions
- We are conducting these surveys to get information directly from you all. This information helps us better serve you in our halls. How is your relationship with your roommate so far this semester?
- Hey, its [NAME] from Housing! Welcome back to campus! Would you like your RA/CA to help you and your roommate(s) revisit your Roommate Agreement?
- Hi, this is a quick survey from Residential Life and Housing. Before we enter into the weekend, do you have any maintenance issues that need to be resolved? You may text your concerns if you do not see an option below.
- You’ve been on campus for 3 weeks! We just wanted to check in and see how your campus experience has been so far.
Student Outcomes Questions
- We Want To Know What You Think… Living on campus has helped me engage in opportunities to learn and provide service to university and community. [Likert Scale Response]
- I feel as though I have established quality relationships with people in my residence hall community. [Likert Scale Response]
- Has your experience in Housing helped you become more culturally competent? (i.e. understanding, communicating, and effectively interacting with people across cultures)
- Do you believe your experience in housing has given you a better understanding of community responsibility?
- HRE #SnapshotPoll is here! Respond now and enter to win prizes! Using a number from 1 to 5, please respond to the following statement: “I have positive relationships with others in my community.”
- Has your experience in Housing helped you become more responsible for yourself? (i.e., managing time, setting goals, making decisions, self-care, etc.)
- Do you believe your experience in housing has given you a better understanding of who you are? (i.e., values identity, etc.)
Student Retention Questions
- With finals and the holidays just around the corner, college can be stressful this time of the year. What is your biggest stressor at the moment?
- Residence Life cares about your experience here at the university. How is your experience at [institution]?
- What is one thing you are doing for self care this semester?
- Now that you’ve made it more than halfway through the semester, all of us here in Residence Life wanted to ask, “How Are You?”
- The Residence Life team is here to see if we can offer any resources (let us know in your reply). How did you do on midterms?
- Hello again from the Office of Residence Life! We have another one question survey for you today. What is your level of stress and anxiety right now? [Likert Scale Response]
- Do you feel you have tools and strategies to support your mental well-being? [Likert Scale Response]
- Welcome back from winter break! How confident are you in your ability to manage the transition back to your school routine?
- Are you looking to get involved in your residence hall/apartment complex? (Association of Residence Halls, Residential Leadership Associations, Diversity Coalitions, floor representative, student employment, etc.)
Satisfaction With Housing Questions
- Hey! It’s [NAME] from Housing again! On a scale of 1 to 5, how would you rate your housing experience during this term? [Likert Scale]
- Do you feel like your residence hall/apartment floor community is welcoming and inclusive?
- Housing is looking to collect feedback about your student staff member. Please select the choice that best captures your relationship with your RA or CA: [Likert Scale Response]
- How has your experience with your RA been this semester?
- Help University Student Housing improve! What support or resources were missing from your First Year Experience?
- Help University Student Housing improve! In 3 words, describe your First Year Experience living on-campus
- Help University Student Housing improve! What support or resources were missing from your First Year Experience?
- Help University Student Housing improve! I would recommend living in the FYS Learning Community. [Likert Scale]
Programs/Services Feedback Questions
- South Quads is hosting a Silent Disco Sat Social December 2nd. We want your opinion, vote for your favorite theme option! [Multiple Choice]
- How often do you use the cable in the residence halls?
- RA [NAME] has been approved for a movie night at the cine! We need your help picking a movie. Check out the options below and text back with the movie you would like to see! [Multiple Choice]
- How you would classify the availability and your use of University mental health resources during the COVID crisis? [Multiple Choice Response]
- The Dinning Hall and Res Life are working together to accommodating residents celebrating Ramadan! Please respond to this survey: [Multiple Choice]
- G’morning Residents! We’re exploring new apartment options and polling our current residents. [Multiple Choice]
- As we review furniture options for the newly planned residence halls, we are trying to determine how important it is for students to have a desk. [Likert Scale]
- As we review furniture options for the newly planned residence halls, we are trying to determine students’ preference for storage options. [Multiple Choice]
- President Gayle will be visiting the residence halls this semester. She would like to know how you would like to spend your time with her. [Multiple Choice]
- We want your feedback! Rate your customer service experience for the University Cafeteria dining location. [Likert Scale]
- Quick Poll: How safe do you feel on campus? [Likert Scale]
- What events do you want to see from the RA Staff this year?
Campus Emergency/Weather/Facilities Follow Up
- With the current weather, we would like to know who is on campus. When do you plan to return to campus?
- With the blizzard, we want to make sure students have access to food (esp if campus closes Wed/Thurs). Please respond with one of these: [Multiple Choice]
- In an effort to assess hall occupancy during the power outage, please choose the option that best describes your situation: [Multiple Choice]
Housing Plans For Next Term/Year or During Break Questions
- Housing is excited to have you back this semester! We have a quick one question survey. Where do you plan to live next academic year? [Multiple Choice]
- If you were participating in housing selection and you did not have a chosen roommate, would you be interested in having Residential Life assign you to housing and match you with another student?
- Hello from RLL! The halls close for winter break Friday, December 17th. If you want or need to be released from your Housing contract for Spring, you need to submit a contract release request. Are you planning to submit a contract release?
