Many students are originally interested in an RA or student leadership position because they love being with people. Often they have good, healthy friendships, people like them right off the bat, and they donโt cause a lot of conflict. These are great things! However, it does mean that many RAs are not as used to... Continue Reading →
RA*Chat Ep 145: Scary Situations: Handling Policy Violations with Grace
In this episode of Roompact's RA*Chat, Learn how to address conflict with confidence and compassion while building genuine accountability on your floor. Turn those policy violation moments into opportunities for growth! It's time to stop being scared and start being the community leader your residents need. Join us on Roompact as Kaitlyn Charette, a coordinator at... Continue Reading →
How to Write a Great Incident Report As A Student Staff Member
As an Resident Assistant or student staff member, being able to write incident reports is an important skill to have. This is because in your role you will frequently be the first responder when different incidents occur. Housing departments need to abide by both government and their institutions policies regarding tracking conduct trends and student... Continue Reading →
Hey RA! We Need Youโฆ To Document!
Documentation is an extremely important part of working at a university. It is evidence that you have followed the policies and procedures of your department and the university. As a student worker in housing, you will most likely be handling sensitive information and checking in on students of concern. The amount of documentation and paperwork... Continue Reading →
An Incident Report Writing Guide for Student Staff
Writing information or incident reports is a crucial responsibility for Resident Assistants in Housing. As a student staff member, you often witness and observe more issues than graduate or professional staff due to your direct engagement with residents. By writing clear and concise reports, you serve as the eyes and ears of your Hall Director,... Continue Reading →
The ABCs of Confrontation: When NOT TO FOLLOW
Most situations that you will encounter in Residence Life can be handled easily by following the ABCs of Confrontation (make sure to read that article if you havenโt done so already!). But, whether there are residents who arenโt ready to take responsibility for their actions or some other factor occurs,ย there may be some occasions... Continue Reading →
The ABCs of Confrontation: The Basics of Addressing Policy Violations
When people apply to be Resident Assistants, or RAs, they look forward to the connections they will have with residents, the events they will host on their floor, and the general community that they are able to build. Confronting policy violations is one of the least glamorous aspects of the RA role and for good... Continue Reading →
RA Interventionโฆ With Good Intentions?
~ Blog Posts Written By RAs for RAs ~ Quick, think of the worst policy-related incident you can respond to. Chances are, some event like a massive dorm party or maybe a vandalism event came to mind. These, however, have nothing on the more emotional side of the job. Such as, when is it proper... Continue Reading →
From Panic to Planโฆ Crisis Mitigation Strategies for RAs and Student Staff
~ Blog Posts Written By RAs for RAs ~ The thought of a looming crisis can be daunting for any RA or student staff member. We all know that all-too-familiar sinking feeling as the duty phone starts ringing. No matter how confident one might be before an incident, in an emergency, having a clear-cut plan... Continue Reading →
Addressing Policy Violations Without Ruining Relationships
Resident Advisors (RAs) have the unique task of creating community with the residents of the residence halls. This task of creating community is a big undertaking, which requires care, kindness, attentiveness, and is the responsibility of each member of the community. Collectively, the students living in our residence halls create a community atmosphere. Creating community... Continue Reading →



