In this episode of Roompact's ResEdChat, Host Crystal lay speaks with Nate Armenta from Northern Arizona University about ways that college and university staff can support Native and Indigenous students and staff. Nate speaks on language, culture, land acknowledgments, and the importance of access to education for Native and Indigenous students.
ResEdChat Ep 36: Kendra Sherman on Bringing Residence Life Abroad
This week, Dustin chats with Kendra about how institutions can think about integrating a supportive residence life experience to study abroad programs and why it is important for student success. Kendra also shares anecdotes from her story that help inform her perspective as well as changing dynamics in the international education space.
ResEdChat Ep 35: Crystal Cyr and Kimberly Kruchen-Spaulding on their Multi-Institutional Study On The RA Role and Experience
In this episode of Roompact's ResEdChat, Paul chats with Crystal Cyr and Kimberly Kruchen-Spaulding about their findings from a multi-institutional survey of resident assistants on their role, their experiences in the position, and their well-being and experiences of burnout. Learn about what this may mean for the future of the RA role and how we can better support RAs through both structural and practical reforms.
ResEdChat Ep 34: Celebrating Roompact’s 10th Anniversary!
In this fun and special episode of Roompact's ResEdChat, we bring the entire team together to reflect on their favorite memories from the past ten years of the company. Make sure to join the team in celebrating this milestone at ACUHO-I 2023
ResEdChat Ep 33: Keith Edward’s New Book, “Unmasking: Toward Authentic Masculinity”
In this episode of Roompact's ResEdChat, Crystal sits down with Keith Edwards to discuss his new book, Unmasking: Toward Authentic Masculinity. "Based on more than fifteen years of research, Keith E. Edwards, PhD, illuminates men’s masking, unmasking, and becoming to help men develop their own authentic masculinity. He also shares strategies to help us all better engage the men in our lives with empathy, reach them with compassion, effectively hold them accountable, and help them to become the men they aspire to be."
ResEdChat Ep 32: Kassidy Giles on Applying For and Starting an ACUHO-I Internship
This week, we're pleased to introduce our 2023 ACUHO-I Summer Intern, Kassidy Giles, to the Roompact community! She just started working with us and we wanted to take a moment to give her the chance to share a bit about her background, the ACUHO-I process, and what she'll be working on this summer.
ResEdChat Ep 31: Chana Bailey and Norton Mitchell on Partnering with Custodial and Facilities Staff
In this episode of Roompact's ResEdChat, Host Crystal lay speaks with Chana Bailey and Norton Mitchell of UC Berkeley about how residence life and housing staff can partner and build relationships with custodial and facilities staff. Learn more about their unique roles on campus and how to build trust to reach mutual goals.
ResEdChat Ep 30: Susan Robison on Accessibility in Residence Life
In this episode of Roompact's ResEdChat, Dustin chats with Susan about making residence halls more accessible to more students and the impact this has on student satisfaction, persistence, and success.
ResEdChat Ep 29: Dr. Gregory Thompson on Campus Politics and Building Relationships
In this episode of Roompact's ResEdChat, Crystal chats with "Dr. G" about the complexities of campus politics. We delve deeper with our guest on how to understand and navigate a campus organization--both the explicit and implicit expectations and norms. Along the way there are many practical strategies and tips on how to get a handle on campus politics and relationship building in your own work.
ResEdChat Ep 28: Sam Ferrigno on Supporting Neurodiverse Students on Campus
This week, Dustin chats with Sam to explore what neurodiversity is and how best to create caring residential environments for neurodiverse students by collaborating with campus colleagues.
ResEdChat Ep 27: Delton Gordon and Luke Hams on Re-Imagining RA and Student Staff Positions
In this episode of Roompact's ResEdChat, Paul returns to the hosting chair and chats with Delton Gordon and Luke Hams of Arkansas Tech University about changes they made this year to re-imagine their student staff positions. This included rethinking RA and student staff roles, how they compensated the student employees, and how to make the positions more flexible to meet the needs of a modern student lifestyle.
ResEdChat Ep 26: Chris Trautman on Setting Healthy Professional Boundaries
In this episode of Roompact's ResEdChat, Dustin chats with Chris about tips and tricks that can help to maintain healthy professional balance in Residence Life. He explores the nuances of topic with how it shows up differently for supervisors and those who work directly with students. If you have a topic idea or want to engage in the community discussion, use the hashtag #ResEdChat.
ResEdChat Ep 25: Gustavo Tiffer on Pivoting to a Career Off-Campus
In this episode of Roompact's ResEdChat, Dustin chats with Gustavo about how navigated a path from residence life professional to working outside of higher ed in customer success at a tech company. If you have a topic idea or want to engage in the community discussion, use the hashtag #ResEdChat.
ResEdChat Ep 24: Rachel Aho on Giving Constructive Feedback
In this episode of Roompact's ResEdChat, Rachel talks with Dustin about the value of creating environments that encourage staff and students to give and receive constructive feedback to one another. Rachel shares advice for those who may feel reticent about doing this and some helpful resources to explore as well. If you have a topic idea or want to engage in the community discussion, use the hashtag #ResEdChat.
ResEdChat Ep 23: Erin Long on Design Thinking & Residential Education
In this episode of Roompact's ResEdChat, Erin shares with Dustin how she discovered design thinking, what it is, and how she implements into her work in Residential Education. If you have a topic idea or want to engage in the community discussion, use the hashtag #ResEdChat.
ResEdChat Ep 22: Shigeo Iwamiya on Managing Career Transitions
In this episode of the podcast, we welcome Shigeo to the show to reflect on his career in Residence Life and how he has navigated moving back and forth across the country as he's moved up in his profession. Shigeo shares insightful advice and genuine anecdotes from his life to help folks determine what is truly important as they make decisions about their next job. If you have a topic idea or want to engage in the community discussion, use the hashtag #ResEdChat.
ResEdChat Ep 20: Craig Kuehnert on Creating Delightful Customer Service Experiences
In this episode of Roompact's ResEdChat, we speak with Craig about his passion for creating positive customer service experiences for residential students. His background includes digging deep into the processes used by companies like Disney and figuring out ways to implement them on campus.



